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The 211 network in the United States responds to more than 21 million requests for help every year. Most calls, web chats, and text messages are from people looking for help meeting basic needs like housing, food, transportation, and health care.

Thousands of caring, local experts are available to help, 24/7. Calls to 211 are confidential and can be anonymous.

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ABOUT 2-1-1

2-1-1 is a free information and referral line populated with local resources. Available 24 hours a day, 7 days a week, 365 days a year, speak with a live operator to get connected to help in DeKalb County. You can also text 898-211 from 8:30am-4:30pm Monday through Friday.

Since its launch in 2017, DeKalb County’s 2-1-1 line has answered over 2,000 calls. These callers were connected to vital resources. The most frequent requests continue to be rental assistance, food pantries, utility assistance, and transportation.

2-1-1 works best when it is up-to-date. If you are registered with PATH Crisis Center, which powers 2-1-1, you can update your listing here

If you provide free, discounted, or sliding scale social services and are not registered with 2-1-1 

2023 Dekalb, Illinois County (Q1 & Q2) reports are available PDF for review. 


Thank you to those in our community that support access to services by sponsoring 2-1-1 for DeKalb County. Do you want to #LiveUnited and contribute to the annual $6,000 cost of operating 2-1-1

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